LIFT.DO USABILITY STUDY
Lift.do is a personal tracking app designed to help people reach their goals. Lift already has an awesome product and community; the objective of this usability study was to identify what pain points exist for users and make recommendations on ways to address these problems to increase engagement.
- Usability tests design, recruitment and performance
- Full study available here
Defining scope, identifying qualified interview candidates, discussion/task guide, conducting usability tests
ii. Synthesis and Solution
Dump and sort, 2x2, presentation of prioritized insights and possible remedies