LIFT.DO USABILITY STUDY

Personal Project


Project

Lift.do is a personal tracking app designed to help people reach their goals. Lift already has an awesome product and community; the objective of this usability study was to identify what pain points exist for users and make recommendations on ways to address these problems to increase engagement.

 

My Role

  • Usability tests design, recruitment and performance
  • Full study available here

Process

i. Discovery

Defining scope, identifying qualified interview candidates, discussion/task guide, conducting usability tests

 

ii. Synthesis and Solution

Dump and sort, 2x2, presentation of prioritized insights and possible remedies