Client Project


Hint Health is a next generation membership management and billing platform for direct care providers. They provide software for a rapidly growing (capitated) healthcare model commonly referred to as direct primary care, or DPC. Hint wanted to expand their service to meet more of the needs of their existing early adopters and prepare the product for a larger audience.


My Role

  • Stakeholder interviews and workshop facilitation.
  • User Research (Recruitment, Scheduling, Discussion Guide, Conducting interviews)
  • Persona
  • User Stories
  • User Flows
  • Interface Design
  • Acceptance testing
  • Live sign up flow: https://turntable.hint.com/signup


i. Discovery

Personas, user research and processing insights

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ii. Ideation & Design

User Stories, flows and interface prototypes

Live sign up flow

Many thanks to my fabulous team mates: Jordan Presnick and Rag Kandala